Are you a property manager or hotel owner in Miami and, due to the time zone difference, you're losing valuable direct contacts with European customers?
Rely on one of our specialized operators, whom you can train according to your needs: she will answer all calls, emails, and messages coming from OTA channels (Airbnb, Booking, etc.) during the time slot you choose — for example when it is nighttime in the United States — so you never lose a client again.
By providing an immediate 24/7 response, your property becomes more competitive than your competitors. The service is structured as follows:

1. Management of incoming calls
During the time slot in which you request our support, we will activate call forwarding to our switchboard, used exclusively by the operator you selected.

2. Personalized assistance for calls and messages
The operator will introduce herself as your assistant and will respond to any question or quote request. If she receives a technical request she is not trained for, she will fill out an internal form that you will find immediately available on your PC.

3. Dedicated multilingual operators
All our operators are specialized in booking services and speak multiple languages. The operator you select will be dedicated EXCLUSIVELY to your property for the entire agreed time slot.

4. Simple, cost-effective, and contract-free billing
At the end of the month, you will receive a simple service invoice with the most competitive prices on the market, which you can cancel at any time with 30 days’ notice.